Store Policy

Customer Care

Best Value on the Web

We offer the best value of your product on all purchases.

Price

 

We don't have sales every 5 minutes or "false discounts" marking up products so we can just advertise a sale. We offer a solid low price to start with on all of our products. When we do run a sale, we are bringing you a true additional savings because we want to share an additional discount that we may receive from our manufacturers.

Selection

 

We have one of the largest selections of Luxury products - on or off the Internet in Nigeria. CSlightingng.com has shopping by brand, type or project, different applications, and price. No matter how you shop, we have the selection to complete your Lighting project.

Search

Since we have the selection, our website has the tools to help you find it. Organized by categories and powerful search drill-down tools to narrow by almost any means. We constantly refine our search tool to provide the most relevant results. Even if you cannot locate your item online, we still have a human touch - our product specialists can find products based on your needs, make suggestions or answer any questions to help you get the right item.

Availability

We use a lot of warehouses and partner with over 20 vendors to ship an item as fast as possible, even when on backorder. 

Service

We help. Often, you walk into a store and someone may point you in the correct direction, but can they answer a technical question? We offer trained staff who provide the help you need, available by phone, email, fax, written or online live-chat. We even call a manufacturer on your behalf to solve a problem. Service does NOT stop at the order, but continues through order completion and beyond.

Security

 

Secure checkout, encrypted payment information, protected privacy, screened employees, post-order fraud assessment, hacker tests, and more. 

Privacy & Safety

Safest Place to Shop Online

When shopping on the Internet, the security of your information can be of paramount importance. CSlightingng.com does more to protect your information. 

Encrypted Checkout

All of our checkout process is 128-bit SSL (Secure Socket Layer) encrypted. Even after the transaction, we re-encrypt your sensitive information so it is not lingering around.

System Testing

 

Proactive, not reactive: We don't wait for a hacker event to "happen" and then tighten security. We use Trust Guard to randomly and continually test our systems with the most current type of hacker attacks. We go the extra mile to protect your information.

 

Industry Standards

 

Our systems have been certified to adhere to stringent SANS Institute (Sysadmin, Audit, Network, Security) certifications.

Wholesale Inquiries

Call us to discuss wholesale orders.

 

Payment Methods

- Credit / Debit Cards-

-  Bank Transfers

- Offline Payments